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Powerful Data

Trusted data sharing framework and platform to exchange data in a secure and governed environment

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Meaningful Insights

Proven analytical techniques to attribute loyalty ROI – delivered within an easy-to-use interface

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Actionable Results

Expert consulting to interpret insights with actionable recommendations

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Unbiased perspective by separating program analysis from operations

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Tried and tested techniques and IP using Customer Science®

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Combined 50+ projects across 40+ years in strategy and loyalty

3 modules for different measurement challenges

ROL® Market View

  • Receive a detailed picture of your share of wallet in your category - where and how much your customers are spending, including in-depth customer analysis and profiling
  • Ideal for businesses who don’t have robust customer data, but still want to understand their customers’ behaviour and market share to inform better decisions

ROL® Benefits Validation

  • Scientific measurement and validation of ROI, capturing impact on new customer acquisition, frequency, basket size and retention
  • Best for businesses with current investments in retention and loyalty programs, who want to measure the effectiveness and impact of marketing investment

ROL® 360

  • Get the big picture with scientific measurement and validation of program and initiative ROI, with share of wallet and detailed customer analysis
  • Great for businesses operating a program and/or marketing retention initiative who are interested in both an internal (own data) and external (market data) perspective

Return on Loyalty ® can be tailored to your measurement challenge

Your Partner in Customer Science®

Ellipsis specialise in Loyalty Consulting and Customer Insights. We help our clients become customer centric, because we believe getting this right is crucial to creating value. We use a combination of consulting and best-in-class technology to deliver an exceptional end-to-end service.

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